The Joy Luck- East End

The food is always good. Service not so much. The place was empty (2 at bar, one other single at a table, when we arrived) and our appetizers came before drinks. The bartender had to look up how to make my drink. TERRIBLE. When I told her, the attitude was rude. That's how we make them" Well folks you don't screw with classic cocktails. I asked to have it remade, which she did reluctantly. We won't go back to this location. The original on Bardstown road is so much better.

Worst service ever

Food was delicious, decent prices. Nice little atmosphere, would def come here again.

I ordered lemongrass chicken shogun ramen NO Spice to go and it was so spicy I could not eat it! A waste of 17 dollars!!

Almost broke a tooth on a zip tie in my dinner. NEVER EAT here. The server told me they would take the meal off the bill. They remade the meal. When the bill came, they told me the best they could do was take off $3.85. I asked them to do better, but this was all they could do. We were regulars, but will never return again.

Food is absolutely amazing! Dining in is the only way to go cause food is so much better fresh at any restaurant!! Vegetarian options: You can get any entrees served with veggies or tofu Kid-friendliness: Bunch of drawings everywhere fun environment

We love Joy Luck but today I asked for something different than my normal 5 Flavor Beef. I was in the mood for a Spicy Orange Chicken. My wife called and ordered this no standard request. They absolutely delivered. It was delicious!

Went for take out for six. Wait was 40 minutes past the time they told us food would be ready. At least six others waiting with not enough places to sit. Never heard of an automatic gratuity on take out but there's is 20%, yes 20% added to all take out without even telling you. So then there is a pop up for an additional tip that comes when paying and not knowing you already paid a tip. Finally got my order only to find out at home, 30 minutes away, that we were shorted two meals and they had packed no utensils or napkins or condiments. Went back for shorted meals with not even "sorry for the inconvenience". Food was good, but expensive for Asian and not sure worth the indifferent attitude toward their customers. .