Ratings of Cold Stone Creamery

google
Google
3.8
(98 Reviews)

Happy Hours & Specials

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Location & Hours

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

1135 Eagle Dr
Loveland, CO 80537
Monday
11:30 AM - 9:00 PM
Tuesday
11:30 AM - 9:00 PM
Wednesday
11:30 AM - 9:00 PM
Thursday
11:30 AM - 9:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
12:00 PM - 9:00 PM

Recent Reviews

google
Jan 2024
Husband ordered a pint that was HALF filled, I don’t know about cold stone but when I worked at Ben and Jerry’s I JAMPACKED our pints, so maybe do better?
google
Jan 2024
The dude who mixed my ice cream did a real poor job of it.
google
Nov 2023
Exceptional service last night. The staff was very kind and welcoming!
google
Aug 2023
Nice people great shakes on a hot day definitely will come back
google
Jun 2023
My husband got my birthday cake from here this past weekend and OMG. It was literally the best birthday cake I have ever had in my 34 years of living. According to everyone else, they may have terrible customer service... but those mf know how to make a damn delicious cake!
google
Jun 2023
I arrived at the shop at 8:30 and there was a line, finally got to the counter to order it was 8:57 and they told us they wouldn’t be putting any toppings in our ice cream, because they close at 9.. and was not 9 yet, any other company serves the people that are already in the building. You can’t just not fully serve people that were in there well before closing what the company provides and is branded for. They could’ve given us a warning before I stood in line for a half hour for ice cream. It wasn’t even 9 yet and they wouldn’t put toppings in. Who goes to cold stone to just get plain ice cream. The team should’ve communicated ahead of time before I was at the counter. The staff just didn’t want to work and wanted to be done. There were four employees but only two were taking orders?? Apparently getting napkins off of tables is more important than getting orders out making money. There were at least 15 people behind us as well. Absolutely ridiculous. Worst cold stone location.
google
Jun 2023
Lazy employees
google
May 2023
Last time I went, I ordered pick up, and they didn't put a lid on my ice cream. Just put it in a bowl, and put that bowl in a bag. Also, don't expect to be greeted when you walk in.
google
May 2023
I was a little weirded out that they did not wear gloves while handling the ice cream but I guess they never actually touched the ice cream with their bare hands since they had the scopes. It didn’t seem like they had a manager on duty and every worker except the cashier seemed very hostile.

Frequently Asked Questions

What is Cold Stone Creamery's rating?
Cold Stone Creamery is rated an average of 3.8/5 stars across various online platforms.