Yokoso Japanese Steakhouse North Charleston

Just read the other negative reviews and SAVE your money! Not worth it at all. This place is a JOKE!

My server Madison was so polite and attentive!! The food was delicious and customer service was an 11/10 bringing the whole gang next time.

staff was friendly and helpful. atmosphere was perfect . food was delicious! AND they provide chopstick assists for kids or others who need them. They box up your food for you before you leave. Dietary restrictions: staff will check ingredients with chefs and go out of their way to give you an authentic experience.

Wow. What an experience! On February 24,24 I live 3 hours away and was in town visiting; stopped to order take out and was told at 615 that my order would be ready at 6:51 pm, the supposed manager (female) at the front was disturbingly rude, aggressive AND was easily identifiable with these long nails. She states her name was Sandra who didn't care it's 7:20 and it was obviously annoyed that we inquired about this additional 45 min wait. But hopefully, your management will be reconsidered, and if she lied, that definitely does not need to be your front door representation!!!! We asked to cancel all six $35 orders, and we'll go where customer service is better. She inserted herself into someone else's conversation unaffiliated with our party, and yes theres that behavior with them. We have patronized this establishment in the past, and I've seen her there then with colored hair, and her deamoner was the same. This goes to show that a great night out can be impacted severely by CUSTOMER SERVICE!! The additional star is only because the interaction with the bartender and the gentleman at Sushi bar were kind and professional.

Great staff. Family friendly but recommend 5 years old and above as we had a meltdown by younger ones during fiery cooking. All in all great experience.

Sandra was Horrible and Disrespectful!!!

The manager advised that her name was Sandra and she was VERY UNPROFESSIONAL. She was waving her hands in the air and speaking very rude and disrespectful to paying customers. She offered NO APOLOGIES for the food being over an hour late; there was NO PROBLEM SOLVING SKILLS and a COMPLETE INABILITY to be a leader! There were other employees at the hostess station witnessing a MANAGER BEHAVE THIS WAY. Sandra is going to be the reason that this restaurant LOSES business as this is CONSISTENT RUDE BEHAVIOR from her. This order was over $200 that was cancelled due to SANDRAs UNPROFESSIONAL AND UNTRAINED BEHAVIOR. She was asked for her managers name and she said she didn’t know it. So while she’s throwing a tantrum and waving her hands in the air like she was out with friends at a party, she cost this business money.

Worst service I’ve ever had. Was greeted by the host hanging a toothpick out of his mouth and it just went downhill from there. We were served food with no utensils, drinks weren’t refilled. Food was ok but nothing special.