Yip Hong's Dim Sum Restaurant (康乐园)

Absolutely TERRIBLE SERVICE!!! My family and I went there for the first time and we were very excited to try their food but instead it turned into a very upsetting and humiliating experience!! The owner and servers were VERY RUDE. We were assigned to a table by the window and we asked the server if we could move somewhere out of the sun and she said yes. Made the honest mistake of ordering from the code at the previous table and immediately after realizing, I politely explained how the mix up happened, and owner got mad and mouthed us off in front of everybody!! I kept telling him it was an honest mistake but he didn't listen and continued to yell at us for a while and embarrassed us. It was our first time coming there and didn't know how to order. Multiple times he said we don't know how to listen and I told him I don't want to argue and we just wanted our food. We were looking forward to trying it out but it became a frustrating and humiliating experience. I get that it was busy but that is no way to treat customers or anybody for that matter.

The robot server made the exerience unique. A sizable amount of food in the menu was not available which was disappointing. The food was pretty average compared to other dimsum places. Price was pretty average as well.

i got food poisoning…

Decent dim sum, but not what it once was. Order through their app. Delivery was fast and accurate. The recipe for some items seems to have changed, but in general the food was good. Good enough I would go again. Understaffed so the staff only have time to do the bare minimum. We got our own takeout containers. And were not the only customers doing. Someone brought water at the end of the meal, but didn't ask everyone. We had a table in the middle of the room and it was loud enough that it was difficult to hold much of a conversation. Wheelchair accessibility: Wheel chair accessible. One handicap parking spot by the entrance. Manoeuvring a wheel chair when it is full might be difficult for some tables so we went early.