The app is a joke. Manager was no help. Made no attempt to assist even showing him the app on my phone. It just wouldn’t load. I ended paying for my meal at regular which turned out to be the wrong order. Horrible experience. Will not go back to the Reston location because of the manager.
In and out, quick service which is nice. But no nugget sauce or salt like I asked for. Minor details though as I had reserves at my desk.
So insane customer service. They don’t understand anything. I think he is just hiring some unqualified people.