Tropical Smoothie Cafe

The smoothies were amazing, but the service was extremely slow. There were cars out on slide Road about to get hit because they couldn't pull in. We were stuck in the drive through line for about 30 minutes.

We went through the drive through and the girls behind the counter seemed to be staring laughing at us? I’m not sure if it was intentional but it certainly felt like it. The whole experience was really unnecessary and unprofessional even for a smoothie place. This was on Sunday around 3:30pm.

It's a great place for a healthier fast food option and still great flavor.

Love the food here! But now when you drive through to pick up your order, they will tell you one price and charge your credit card a different amount. Last time I was there they charged my credit card an extra amount for a tip I didn't approve. When I called to have it removed, they acted as if it was a mistake, but never offered to repay the overcharged amount. Not happy about the new service here. (Slide location near 82nd St)

My go to favorite place!

THE WORST LOCATION IN LUBBOCK!!!! DO NOT ORDER ONLINE OR DOOR DASH!!!! I placed an order for a chicken pesto flatbread and a chia oatmeal bowl for almost twice the regular price. THEY GAVE ME THE MOST SKIMPIEST AMOUNT OF CHICKEN (which I weighed out myself to come out to 25 grams). I ordered the bowl and they again were SKIMPY with all of the toppings. When I called to ask for MY MONEY back because they didn’t even give me my moneys worth of food. They don’t even bother to answer the phone. I called the location on 82nd WHICH GIVES ME MY MONEYS WORTH OF FOOD EACH AND EVERY TIME!! The manager then took her time to bring me a new sandwich without extra charge. Save your money and drive to the 82nd location!!!!

Had an entire wrap spill in my lap, while I was on the road last week, because they don't bother to cut it or wrap it right. Came in today and it was the same thing all over again. Never had an issue with the food or the smoothies until the quality became inconsistent, and I've been going there for years. Would not recommend ordering the sweet potato side either. For a "premium" option it has came out dry and burnt every time I've ordered it.

the WORST tropical smoothie cafe to visit in lubbock. From the food to management… don’t spend your money here. Employees are very rude, unprofessional, and often come off angry at customers. Don’t come here unless you want food and acrylic nails in your food.

They didn't have change for a hundred dollar bill left with no food thanks alot