Yesterday, April 5th, 2024, at 5:40 p.m., I visited the drive-thru at this Tim Hortons location and politely asked about one of their products. Unfortunately, the response from a staff member, an Indian lady, was incredibly disrespectful. She insisted I should come inside if I wasn't sure about the products, instead of helping me out. Even after explaining that I was craving a specific item, her attitude remained rude and unhelpful. When I mentioned I was pregnant and looking for alternatives, she became even more hostile, raising her voice. Surprisingly, when I asked to speak with the supervisor, she claimed to be the supervisor herself and even provided me with a fake name when asked. It's unacceptable for someone in a supervisory position to treat customers, especially a pregnant woman, in such a manner. Despite my attempts to de-escalate the situation, she continued to be confrontational, insisting I leave my car. This was a completely unexpected and unpleasant experience for me, and I have no plans to return to this location. I feel uncomfortable even sharing this review because of the lady's anger, aggressiveness, and overall negative demeanour. I'd rather visit the Tim Hortons inside the neighbouring gas station, where I've never encountered such unprofessional behaviour.