I thought I would give this location another chance as I had stopped going for several months because of past experiences, however I will never be returning. I ordered the lavender matcha latte earlier today with coconut milk, no sugar, and cinnamon on top. None of these 3 things were done, despite it being on the order sticker. Having a dairy allergy, they also didn’t even use oat milk (what it is made with in the standard order), but regular milk. I don’t understand how that is even possible to mess up. So disappointed in this location every time
Look all ice 2 sips and it's done wth. What a ripoff.
The. Best employee the day. Cass
NOT FOR ME AND TIM HORTONS.
Just walked in to get my mobile order which had apparently gone elsewhere, that I absolutely do not have time to go fetch since I work in the plaza. I was told that the service had been turned off. The store had 3 customers inside. Not sure why you’d turn off mobile orders. Also no apology was given. Not impressed.
First Starbucks that I have been to where all the staff were miserable. No thank you or Hello. Nothing. Such a depressing spot.
Great peoples great customer service