New York Pizza and Pints IV

Cheese pizza well done is the way to go. Adds that extra crunch it needs

What happened to this place? It used to be good. Not anymore. Bad service, food does not taste the same, price increases you'll notice on your receipt but aren't posted on the Menu. They even charged us for a cup of water. There's clearly been a change in ownership. And it isn't a good change. I do not recommend eating here. Definitely won't be back. Stay away.

Went tonight 03/21/24. My wife and daughter had arrived slightly before me and put in our order of 1 slice of cheese, 1 pepperoni, 12 garlic wings. After arriving and sitting with the family, an employee walks up to my wife at the table with a receipt and tells her, as he points at the receipt, “the wings are not there”. Confused, we look at each other and then back at him. He repeats, “the wings are not there.” “Oh, you don’t have any wings”, I say. He says, “yes” and just stares at us. “Okay”, the wife says, “let me look at the menu again and choose something else.” She settles on a meatball sandwich. 25 minutes later, no sandwich and mind you, we have been sitting in the restaurant ALONE. I go to the counter to ask where it is and a guy in the kitchen asks if I’m there for carry out. I’ve been sitting in the dining room for 45 minutes! Then, the employee that took my wife’s order, told us “the wings were not there”, looks at me as if he has never seen me and asks if he can help! I say, “yeah! We ordered the meatball sandwich 30 minutes ago! Where is it!?” They stare at me blankly so I yell at my wife across the room, “you ain’t gettin that sandwich! Just get a refund!” Then the 2 guys hustle in the back and come out with the sandwich. The guy that took my wife’s order said, “sorry…we thought it was for carry out”. Yes, that’s right the employee that physically spoke to my wife MULTIPLE times, after letting her order wings that they didn’t have, selecting a different menu item FROM HIM, seeing us in the dining room for 45 MINUTES, he packs it up as a carry out order for SOMEONE ELSE! And on top of all that after my wife ordered a fountain drink she told, “no ice.” Sorry for the rant. TLDR: This place used to be decent. Now it BLOWS.

Ordered a take out for my kid day care pizza party and they took forever to make a pizza . Worst experience . There is no option of cancellation for pre orders

Our recent order was deeply disappointing, with a wait time of nearly 90 minutes leaving small children hungry and frustrated. The pizza arrived with overcooked, heavily pitted cheese, and the cheese bread was so burnt it was inedible, necessitating its disposal. Such a lack of care in preparation and a significant wait time for food that was ultimately unsatisfactory made the entire experience a letdown. This level of service and quality is unacceptable and a disservice to customers looking forward to a decent meal.

The good part is the pizza. Giant size for $7. I ordered the custom with sausage, mushroom and tomato. The bad part is the atmosphere. We were there 4pm in the afternoon on a Thursday. This place was dirty. Almost all tables had crumbs and dirt on the floor. Bulbs were out in several of the hanging Edison bulbs. Not sure if the NY sign should have more than 2 working ? Anyway, order pizza to go, because they are yummy!

Came here because it’s one of the few places, based on research, that sells NY style pizza by the slice. Looking at the menu, I thought the Slicezilla was pretty overpriced. Until I got the store and saw the monstrosity inside the pizza box, waiting for me and daring me. Slicezilla is aptly named. I got two slices but I honestly could only finish the first and 1/4 of the second. Taste was super decent. The only thing I would’ve liked more was probably a sweeter marinara sauce and/or basil on the slice and a low mozzarella cheese (the slice seemed a bit oily). Would definitely come back for it.

Waited for 50 minutes for 3 slices of pizza. There were no other customers when we ordered. We finally got up to ask (along with another couple who ordered shortly after us and also hadn’t gotten their food) only for them to realize they never even put the slices in the oven. So frustrating. We ended up asking for a refund and leaving.

Update 3/10/24 Decided to comeback now that this place has been open fpr a while. Ordered a cheese pizza, pepperoni pizza & garlic Knotts The "2 pizzas were ready & I was told they need 5 min for the Knotts. Reason? The oven doesn't have enough room! As im told this lame excuse, the place is COMPLETELY empty & so is the oven! To make matters worse. My pizzas were wrong. They gave me a Supreme & cheesy bread. Pros: The food! My son & I had garlic knots & a cheese pizza. Great, fresh tasting sauce. Good cheese. I give the food 4 stars on their own Cons: Ambiance, staff & NO PINTS!!! Came to watch a soccer game & have good pizza & beer. Muted TV with 25% of the screen being blocked by the captions. I asked staff if they can turn on volume. They said no, because they play music (which you can barely hear) When I ordered pizza, I asked for it extra crispy & the lady looked at me as if I were speaking a foreign language! I asked for a beer menu & they said they only have Modelo! Lol keep in mind the place is named NY Pizza & Pints! The Modelo was free at least cuz they dont have a liquor license If you're looking for good pizza I recommend take out. Eating there sucked