Took my wife out for dinner told us 30 minutes for a table. Waited for 40 minutes told us it was still 30 minutes out. Had about 4 tables that were open with no one being sat and 3 tables that needed to be bussed.we left because it was taking so long.
The food was amazing. The waiter was super nice and very patient. A very good experience for a first time going there would definitely go there again
Manager would not let us have a table for three because there were no servers for tables , only booths. This was at 5:00 with probably 20 people total. They would not move a server to a table. This was our go to steakhouse for company in Lubbock. This arrogant manager has lost our business to Salt Grass
3rd time in a row been here and never received food. You don’t get any worse establishment than the longhorn steakhouse in Lubbock Texas. Absolutely terrible!
Waited twenty minutes for a table no big deal. Waited an hour and a half for our food as many fellow diners gave up and walked out. The lamb came out grossly overcooked. It was removed from the bill and we received a discount which was fair and right but if the food times had been such all evening a warning should be given to the diners so they have the option to leave and go somewhere else. I heard “your food is the next order out” at least 4 times. Honest communication is key. Had we known it would take so long we would have come another day as we were celebrating a special occasion. I can’t speak for the other diners in my party but I will NEVER return nor recommend or encourage anyone to dine there.
It seemed to be maybe understaffed today . Took an hour and half to get our food. They where busy I'll give them that. Out of baked potatoes. Some of the food was just warm. Waitress was very nice and did her best not sure what was going on. But will still go back.
Everything was cold. even the starter. Didn’t tell the server. I just boxed it up for my dogs