Gino's East

I never leave reviews but I was extremely disappointed in this restaurant. Service was bad, we had someone take our drinks, appetizers, and ordered pizza, and then someone else came and introduced themselves as our server. We got checked up on once and that was to get refills. We ordered a deep dish and a thin crust, deep dish was just ok, the thin crust was so bad I ate one piece and didn’t even want to take the rest home. Extremely over priced. A medium thin crust was $34. Take my advice and stay home on the couch and put some Jacks in the oven.

Where shall I start. The appetizer ordered their version of the sampler called the family platter. The good, well the spinach artichoke dip was really good. The calamari was under cooked, the mozzarella sticks weren't horrible. The spinach mozzarella sticks were watery like they used undrained frozen spinach. Ordered an Italian beef and also a personal deep dish pizza. Beef was not bad, the pizza well...the sauce was watery and the crust was so thin it hardly held up. The waiter practically ignored us, we had to ask for the manager who was apologetic and offered us free dessert which was nice. The brownie was well crispy. For almost $100 it was absolutely not worth it.

Food was good, only complaint was coming in when the restaurant was completely dead expecting faster service. We instead waited around over an hour and had very subpar service.

Brittney was awesome! She was so patient and kind. She made sure we had everything we wanted. She was very friendly. Thank you! We will be back again thanks to Brittney.

We went into the bar and was attended to by the bar tender immediately. We ordered and our pizza was delivered quickly. I was impressed.

We stopped by during Winterfest probably the busiest weekends in Lake Geneva. Lack of staff, there were only 2 waitresses managing that day. Had a wait time of 40 mins which is fine since it was a busy day, but the service was really pathetic. Took more than a hour to receive our deep dish pizza, pizza tasted okay. Starters were cold, basically whatever we ordered was cold. Waitress did not bother to check on us even once, most tables seemed frustrated by the service as it seemed forever to get anything. I won’t recommend nor revisit. We really love Gino’s East food and service located in Chicago, so thought to give this place a try but unfortunately that is not the case.

Dined while overlooking the ice sculptures at Lake Geneva, Wisconsin. Service was awesome and food was wonderful.