Firehouse Subs Kingsland

14 Jun ‘24 1:30 online order. Excellent salad. Excellent sub. Young lady at counter was working hard and did an exceptional job making my order.

This Firehouse is the slowest Firehouse I've ever visited. This time I ordered ahead of time to try to avoid the ridiculous wait. The two sandwiches were sitting in the pick-up area, but the bag was missing the soup (thank goodness I checked). After waiting 3 minutes to get someone's attention, I waited another 5 for the soup to be heated up. "Promise time" of 2:50 turned into a pickup time of 3:05 pm. Done with this place.

Sad day! Love Firehouse and the people there have been great. However, our local shop has stopped carrying gluten free rolls. 5 in my family have Celiac disease so GF is a necessity, not a choice. Firehouse had the best GF rolls according to my crew, sucks to see them go! One less place that was an "easy button." This also means no Firehouse for the rest of us (at least in Kingsland), so doubly bad. Will edit review if they ever return. ETA: the GF buns are frequently back! Ordering through the app will reflect availability. My crew is happy.