One of the worst experiences ive had at a dominos, the person i talked to on the phone is rude & a liar. had to wait 2 & a half hours for my COLD BAD pizzas after being told they were on the way 30 minutes after the order was placed. i will continue to go to the dominos at pimlico parkway because they know how to treat customers with respect & make actual good pizza.
Just nasty! Didn't taste right. Had a hair on my pizza so pretty much a whole pizza was wasted.
TL;DR: Rude staff, waited forever for my order, horrible quality, avoid this restaurant! Placed my order online. Restaurant received my order and began making it very quickly afterward. So far, so good. Then, they left it in "quality check" for almost an hour. I tried calling the store multiple times; busy signal each time. Drove to the store, got nothing but attitude from one of their employees. Three employees standing around doing nothing in an empty store with most of the lights off. "We only have one driver" is not a valid excuse. That means either franchise management or corporate are poorly planning scheduling. I parked next to an unused delivery truck with Domino's livery, so any one of those three could have run deliveries if they were short-staffed for drivers. Alternately, contract out with DoorDash or another delivery service if you don't have the manpower to keep up with demand. Back to the restaurant, they found my order after a couple minutes' search. It had been sitting in a bag on a shelf for at least 45 minutes. Demanded my pizza and a full refund -- restaurant cancelled my order. The moment I picked up the boxes? Yep, cold as ice. Got them home and I've seen more appetizing $1 frozen pizzas from Kroger. This is the last time I'll order from Domino's.
So, the Lexington, Domino’s, “Tiverton” way location is seriously taking your $23.95 + A $5.00 Tip and leaving your Pizza on the Ground ☝ ……….But wait ✋ there’s more. Now I’m editing my original post. Today is 3/1/2024 and I ordered another pizza and they just delivered. Because I didn’t answer the door after one quick knock they put my pizza on the ground for a second time now. I believe they do this to their known black customers. Ok continue reading my original post starting now. ——To make things worse the dude tried to lie about it when I confronted him after opening my front door. Standing on the stairwell talkin bout Oh, I thought it was “contactless”. I said How? Without the seal tape? It’s a brand new kind of disrespect that the Domino’s on “Tiverton” way is serving up. Not only are they serving up pizza with bugs from the ground but they don’t care, Aaaand……. They takin all your money plus a tip too ☝ Stay Vigilant folks.
Update Yvette Martin the DM of This Location Gave Me a Store Credit a Couple of Months Ago, I Went to Use Part of It Last Night As Usual The Service was Horrible She Can't Seem to Get This Store in Order Anyway She Took the Balance of Of My Credit Bad Business Wow Might Be Time for Her to Get Behind the Counter Avoid This Location Period !!!!!!!!!!!!!!