Braum's Ice Cream & Dairy Store

Used drive thru, attendant was overwhelmed, but thorough. Only 3 people were working, they got the job done and customers had a little longer wait. I hope the Manager was one of the three, if they cannot properly man a shift, then they should be there to help.

Waited 18 minutes for our chicken dinners when told to pull forward.. already paid or we would of left. Raising Canes is the way to go for a Reason! Wait that line they’re so much faster

This place does not care about anything!! There’s was a LINE of cars in the drive through and we were in the line for probably about 30-40 minutes waiting on ICE CREAM. Once we finally got to order we told them we just wanted a small cup of rocky road and a single dip cotton candy in a cone. SUPER SIMPLE ORDER. After we said our order they told us to give them a moment. Kind of annoying after sitting there for so long not able to leave. Then after about 6 minutes of sitting there someone finally comes and asks us for our order (after we already told them) then all was said was “can I get a sma-“ then we were asked to hold on AGAIN. Ended up leaving with no ice cream and went somewhere else that had better service. Very dissatisfied with this experience and it is NOT the first time they are like this. I understand it can be busy but if it’s for something as simple as getting ice cream (which I’m sure is what most people in the drive through of a ice cream store would want) then it does not need to take that long. I will most likely not be coming back, just on here to share my experience and to tell people not waste 40 minutes of their life in a fast food drive through.

Closes at 10:45 but only accepts card 2 hours before close and always puts up all their flavors 2 hours before close. Why not just close at 8pm if your essentially closed then anyways. A few Rude workers as well

Place was clean and food great as always!

Gross!!! Poor employee attitude. Everything in the place is sticky. Bathroom might as well have been an out house.

Grant is amazing!! Always so helpful when I come in!

If you go to braums make sure to ask for Grant!!!! Grant will treat you with so much respect and kindness! Kid-friendliness: It’s awesome!