Big Egg Restaurant North Olmstead

I went to the Big egg yesterday morning for breakfast and when I ordered, I said to my waitress “ I will take white toast with my breakfast, IF it comes with it! I received my breakfast with the toast. Then, I was waiting and waiting for my check and a small box, while watching her walking around talking on her phone. (For about 30 min) I got my check and when I looked at it, I was charged an extra $2.50 for the toast! A good waitress would of said “ toast does not come with it and it’s an extra $2.50 if you want it. I did not leave her a tip, which is not my style at all. I usually tip very well. Today I went in again for breakfast with my husband and was charged an automatic gratuity of 25% on my bill! Which they have NEVER done in the past. Is one not allowed to not tip due to bad service? That’s ok because I left the good waitress I had today an extra $3.50 on top of this automatic gratuity of $2.88. To show that her service was very good! I will not be returning to the big egg, ever again! This is very BAD customer service and they lost a good customer! SMH fyi: guy walking around with a cigarette hanging out of his mouth in the kitchen! How Disgusting!

It was 7 mins to noon. And they said they couldn't cook a plain hamburger but could do a hamburger skillet the reasoning behind it was stupid we walked out

It's definitely a family restaurant.if you are a regular you just come in and sit wherever you want. It was our first time there so they seated us. Everyone was very nice. We asked if the pancakes were buttermilk.The waitress didn't know ,but the Cook came out of the kitchen and told us they were. We will be going back there again. Love it.

Today we had 20 relatives gathered at The Big Egg. Talk about accommodating us, they were outstanding! The food was fantastic and we were all served quickly. I highly recommend going there. Kid-friendliness: We had two infants and they were happy too!

Excellent food, service & prices!

I have been coming here for a few years, and has always been ok, except for my last time there. I decided to get hash browns, and they came out burnt. The waitress was nice and offered to remake them. She came back and was told by the cook that, this was just a sporadic incident. What does that even mean? They were not busy, and a few minutes later I saw the cook sitting in the dinning room talking to her favorite customer. This isn't a good impression for a first time customer or even a regular customer.

The homemade Hummus is the best! Don't buy from the grocery store when you can buy this fabulous hummus Vegetarian options: My go to place for the best Hummus Service always friendly Donna Martin