Ratings of Baskin-Robbins

google
Google
3.4
(65 Reviews)
yelp
Yelp
2.3
(12 Reviews)

Happy Hours & Specials

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Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

7723 Milwaukee Ave
Lubbock, TX 79424
Monday
5:00 AM - 9:00 PM
Tuesday
5:00 AM - 9:00 PM
Wednesday
5:00 AM - 9:00 PM
Thursday
5:00 AM - 9:00 PM
Friday
5:00 AM - 9:00 PM
Saturday
5:00 AM - 9:00 PM
Sunday
5:00 AM - 9:00 PM

Recent Reviews

google
Mar 2024
I love me some bsiv vanilla baking robins ice cream but today I came here craving it it tasted worse than store brand ice cream I had vanilla wich it's well know for here but it tasted off old nothing like the brand I know very disappointed won't be back don't recommend McDonalds has better
google
Oct 2023
How is it possible to run out of World Class Chocolate and Mint Choc. Chip on the same night? These guys routinely run out of supplies. I think Dunkin' is the only thing keeping the lights on at BR. If you get lucky and they have your flavor It's generally pretty good.
google
Sep 2023
Baskin Robins is Baskin Robins…so what sets them apart? Customer service and cleanliness? Well, the dude serving our ice cream was young and inexperienced…but a typical teenager…britches down below his hips. Really don’t want to see your fruit of the looms while you serve my ice cream. Lastly, bathroom needed attention. Urine all over the toilet seat…but hey, they have good ice cream…who cares about the rest of your experience?
google
Aug 2023
This location has the most helpful and friendly employees! Kristi went above and beyond decorating my son's birthday cake! She even messaged me the day of to make sure she had everything correct! It was so thoughtful and very nice to have such great customer service!! We will definitely order from them again!!
google
Jul 2023
They are always so friendly and helpful either way you go (drive through or inside). It’s usually pretty quick to get what you want and if you are unsure they will help you to decide on the best solution for the moment.
google
Jun 2023
Posted hours say they close at 10. We show up at 9:26 and all the doors are locked. The workers inside just looked at us and shook their heads (there were 3 people working). If the drive thru was open that’s fine but no where was it posted that only the drive thru was open and the workers didn’t seem to care either way. We didn’t bother to try because we had a huge van. Pretty disappointing
google
Mar 2023
Ice cream was good but the girls that were working today were so lazy and mad that we were ordering ice cream again the is not a complaint on the ice cream just the service!
google
Mar 2023
Zero stars is more like it....first time I waited 20 mins and they walked around like they didn't see me,then they talked to me rudely said my cake order wasn't there,I said we paid for it online,I showed her the online order the girl rudely said well it says the 16th so we don't have it,I said I'm ok read the next line it said it will b ready the 18th at 4:30 pm....she then said oh yes it will be ready about 5 or 6...I left and came back at 7pm...the cashier was flirting with her bf at the counter and went outside with him then they came back and we're laughing in talking inside the door,stood there for a good 20 mins again...fine had the cake shoved in my hand!!!! Close this one down now this is pathetic

Frequently Asked Questions

What is Baskin-Robbins' rating?
Baskin-Robbins is rated an average of 3.2/5 stars across various online platforms.