The one time I'm craving a shake. I paid $10 for a milky drink, no thickness to the shake. Disappointing.
Horrible experience ! I called a day before to order my cake and they confirmed it would be ready for Saturday at 4 pm. I get there and they had nothing. The girl who took my order Noel messed up and placed my order for Sunday when I had specified I needed it for Saturday and she even confirmed with her manager that it would be no problem. Don’t waste your time coming here ! Today was super packed and only one person helping everyone ! Terrible customer service !
Terrible experience! Came in for my favorite a cuppuccino blast at 9:20 pm (40 minutes before close) and was told they started closing early and they had already cleaned their blenders so they weren't doing any more blended drinks with the worst attitude! I asked the employee her name and she took about 30 seconds to come up with the name "Eva". So I'll describe what she looks like since I know it's not her real name. She's was skinny, darker skin complexion, with black hair. I have worked in the food/service industry for over 10 years and have NEVER come across such a rude person! I understand they want to hurry and close so they can go home but there’s two blenders. Close one early and leave one open at least. Or make up and excuse/lie and say they’re broken! Don’t tell me you cleaned them early and are no longer making blended drinks. She had the worst attitude and even rolled her eyes when she was turning around to keep cleaning thinking I didn't see! The other girl working was soooo sweet and was actually working helping the customers. So if you come across "Eva" good luck getting anything you'd actually want, she prohibits sales and happiness! Very disappointed with the customer service.
Called for help with an order. Employee Andrew was no help.
Got the nutty coconut and mocha, so good!