I have no complaints on the tastes of the dishes, because we have been frequent customers (not so much in the past few years because we have been busy to eat out). But we love the food always. But really disappointed the fact that we ordered a whole peking duck, $50 on Uber eats and picked up. Got home only to find out it didn’t look like a whole duck. Called and explained what happened, after them going through a few phone and online orders of “half duck” that were not ours, finally, the receptionist was able to see our online order of a whole duck - still insisted that I got a whole. I understood mistake could happen, could have been many people ordered half of it that night and our order got mixed up. But well, she insisted that I got a whole thing. Well, she asked how they can fix my problem. I sincerely said that i wanna hear how the restaurant offers to fix my problem because I didn’t want to be demanding, but she couldn’t say what. So I said because we lived a bit far, couldn’t come and get the other half, so I asked for partial refund. Even I said I could send a pic of what the portion looked like to prove it. Only to be told that I had to contact Uber eats. So why asked me how to get the problem fixed? I took a picture when first opened the box, had to leave the skin aside to see what underneath, 6 pieces of meat with some shredded, really not that much. If this is really the whole duck, they need to work on getting a good sized duck because this is way too expensive. Sorry I’m not returning anytime soon.
I had not been in awhile and visited with my friend for lunch. The hostess started is immediately but never told the server. So we waited over 10 minutes to even get water or anything. Then the server acted like she didn't want to be there. Every time we asked for something she seemed life we were interrupting her attempts to get away from our table. It was frustrating but the food is always good here and doesn't disappoint.
This restaurant is located in a plaza not far from the main road, there’s plenty of parking. The shopping center is not very busy and a few stores in it are closed. It’s not far from the firehouse subs. We came on a weeknight for a late night bite of food and a drink. After driving from Ocala Florida. The server was nice and the food was great. The portion sizes are huge, two people could probably share one. We didn’t get to try a lot of places on our visit to Jacksonville, but this was one of the more memorable places we did visit. We took our leftovers home and put them in the hotel refrigerator and heated them up the next day. They were just as yummy as the first day!
The food here is amazing and the service was A+. We went here during our hour lunch and when I mentioned we were on a time crunch the server got us our food super quick. Also the main dish was super good. The only part of the bento box I didn't care about was the rice and egg roll. They lacked flavor, but the rest was amazing! I would go again for sure!
Azu has been our go-to when we want a nice Asian sit-down meal. Service is good and food is delicious. My fave is the cherry-pineapple sweet and sour chicken. They also have a good selection of sushi rolls.
Ten out of ten!! I not only eat here but I work here as well and I appreciate the food and the hard-working staff. I've never been one to hold back on honesty and I would highly recommend this restaurant if ever in the area. Shout out to all the regulars.. love you guys !
Great food, I love the honey chicken bento box plenty of food.
Take out. It is akways a bit cold in there so take a sweater. I went for lunch and had a great bento box with sweat and sour chicken.
Best Peking duck around great food and a real treat for authentic food