Food - subpar. Creamy curry was watery and not creamy. Pad Thai had too much ketchup and was overcooked. Pad kee mao tasted ok. Everything had too many green peppers.
Service wasn’t great unfortunately either. We were not checked in on once. And they forgot to give us utensils, and extra napkins. Halfway through our meal the hostess dropped the check, didn’t even ask if we wanted dessert.
Has potential but def falls short in a few areas.
This is one of my favorite restaurants. I have only been to the one at South Elkhorn. It is beautifully decorated and the cleanest restaurant I have been in. Service is always excellent and the food is very well presented and delicious. These people know how to run a restaurant.
Food very good. Staff good too, but could probably use one or two more people to make service flow better.
My pad thai was beyond delish. Heat- a soft medium. Shrimp was fresh. Vegetables were crisp made to order. Portions were appropriate for a lunch/dinner. Crispy vegetable roll was hand rolled not generic. Our server was also playing the role of bartender/host and didnt miss a beat, had a sense of humor, and cared about his job. The price point is $1-2 UNDER charging on all food menu items- factor in overall experience between great service, fresh food quality, clean atmosphere, and presentation that showed effort. You can go somewhere else spend $2-3 dollar more per item for lower quality food and lack luster service while fooling with a mall parking lot or come here and enjoy the full dining experience. I think they should be full house running a wait list. Clearly a fan!
Awesome food! Beef pad Thai, pot stickers, crab ragoon, all great!!
Great food, service and atmosphere. I really enjoyed the Pad Thai here. A little heavier on the tamarind (?) base in the sauce so it had good color and flavor, not the common, greasy, stir-fried noodles you often get. Those can be tasty, but I prefer this. Service was particularly great. Thanks, Paige!
Excellent Thai food and great service. The curry noodle bowl is not on the menu but is available and amazing. Watch how spicy you order on the scale. "American Hot" is hot. 🔥 🥵
We have been going to Archa9 Old Todd for many years. This is the first we have been to this location. Ordered spring rolls. They came fresh but with insect inside one of the rolls. We reported the issue and the sever took the charge away. But I'm surprised no one from management care to look at the incident and apologize for this blunder. Ambient is great but they should really focus on food quality. Won't recommend.
We had a perfect experience! Great service and great food! So good that I can't wait to go back to try more items on the menu.
Lovely space. Beautiful flowers at door. Pad Thai had 7 large shrimp, lots of peanut, no cilantro & tiny bit of bean sprout. Sticky rice is not sweet, no mango. Fried spring rolls lightly filled.
I accidentally ordered at the wrong location and showed up at their location, (after a looong 12 hour shift) to pick up my dinner-that was actually located across town. They went above and beyond to help me out by calling to cancel my order at the other location, and remaking my food at their location in less than 10 minutes. They also gave me a complementary Thai tea for my trouble, which was all my fault anyway! EXCELLENT customer service. I will be a lifelong customer!
Food was mediocre. The drunken noodle, roti were below average. The tom yum soup was average but the pineapple fried rice was delicious.
Loved the beautiful atmosphere. Our server was kind, polite and helpful. 5/5 for services
The only complaint is that the tables were so close together, it was like you were eating with strangers. And more awkward because they were loud.
But the good was good.