Andy's Frozen Custard

Finding out you are out of cookie butter custard when you wait 15 minutes in the drive thru and start to order. Poor employee knowledge and training. Like coming here until know.

Perfect. We loved it

To the girl who did the drive thru window tonight at 8:17pm-super professional with the hurry up hand gesture and then slamming the window saying “peace the *explicit* out” we were the only ones there and I was putting my card away in my wallet. Not quite sure what your hurry was but it was super disrespectful and uncalled for. This is my husbands favorite dessert spot and we chose to come here on our kid-less date night. Super disappointed.

My wife and I were excited to finish up our date night at Andy's tonight. The woman who was running the register for the drive thru window apparently was in quite a rush to get us on our way she chose to wave us along and use some select foul language towards us. I didn't find that to be necessary as there was no one else in the drive thru behind us. It was very unprofessional and concerning considering how frequently we visit this location. Hopefully, this employee can receive some extra customer service training and not act like she did tonight towards anyone else.

So good. I always get vanilla and chocolate scoops. I took my dog there for his birthday. You can ask for a sample and it is like a small pup cup

First impressions mean everything for a consumer, and this location failed tremendously considering this was my first visit, which turned out to be one of the worst experiences I’ve had thus far….Wanted some ice cream and decided to try something new, initially I ordered a banana split, BYO Chocolate Chip Cookie Dough Concrete and Oreo Cookie Concrete. Needless to say there was nothing concrete about this ice cream. It gets worse, The Banana split had a very very thin layer of icecream, so thin I couldn’t see it, just a very small banana and a cup full of toppings. I politely asked the manager if they’d forgot the icecream. The manager explained that is how it’s supposed to look. I then offered to pay extra for more icecream. The Lady employee, took the banana split and threw everything in a cup, minus the strawberries and handed it to me and closed the window! I couldn’t believe it. What a huge disappointment and waste of $7. Worst experience for a first time customer and I don’t NOT recommend this location to anyone! 0 ⭐️

So creamy,so good yummy

Sign says open at 11am. It's 1130...staff are inside..no one will even come and atleast tell us to wait a while... Would've loved to try it out...but ..oh well!