Frequently something major is missing or wrong when going through the drive through. Sweet vs. unsweet, fried vs. grilled, missing straws, kids meals without fries, salad without forks, etc.
After the past three times of not having the dressing I want for my salad, even trying a different type of dressing this last time, I decide to order just some wings. After sitting in the drive through for 5 minutes, I was waved forward to wait an additional 10 minutes only to receive some cold, soggy wings.
Not happy at all I order white chadder bite no dip sauce order a 4 chicken fingers plate with teriyaki sauce didn't get on my fingers and no one was even in the restaurant why
Messy atmosphere. I ordered a finger plate and hesitantly upsized when asked for more fries and large drink. I received my food and it looked like it was dropped on the floor and half the fries were missing. I took it back to see why I paid extra and got an attitude from the guy in the kitchen. I asked for my money back and took my business elsewhere. I will never visit this store again. Why do employees think they can treat customers rudely and continue to have a place to work.
The last. Couple of times I have been to this zaxbys they forgot something from my order and the lettuce is always pink and brown in the salad. I’m not the pickiest person and today was just unacceptable. My salad not editable and they forgot to include my fries.
Drive thru tonight... bread and fries cold...won't stay in business long like this.