This was the worst Indian I have ever had … please tell me who has a masala that is swimming in water … not sauce but water at the bottom of your plate … we complained and was told the chef said it was ok ???? Who is eating it me or the bloody chef ??? They would not take any thing off the bill or replace the food …. DO NOT GO ???
What a terrible experience, after being told it was the best Indian in Ipswich and a must visit when our parents and friends came to visit, we have been left throughly disappointed for a number of reasons. For a tiny venue it was very busy, almost like squeezing sardines into a can, with the heating on it was like being on holiday in Spain, sweat dripping from foreheads before we’ve even had a curry. We asked for the heating to be turned off/down and it took asking twice for it to be done. The menu had plenty of choice and we ordered a dish each (6 curries) and rice, naan breads and onion bhaji’s to share. One dish came and it lacked all flavour, while another was swimming in water. When we brought it up with the waiting staff, we where told its how our Curries are ‘saucy’ and ‘we’ve had no complaints tonight’ and that they would speak to the chef to which the response was ‘it’s fine, it’s how it’s meant to be’ since when does a prawn tikka masala come with a puddle of water?.. we had no apology that we were disappointed with the quality of our meal, no offer to replace the dish or to take it off our bill. It seems staff didn’t want to acknowledge our disappointment. We absolutely won’t be returning, and would recommend staying well clear if you want substandard food and rude waiting staff.
The owner and staff were very welcoming and attentive. Tasty food, good service all round
Absolutely fantastic food and service this evening from Zaika. Food was full of flavour, chicken beautifully cooked and spicing was spot on - layer upon layer of flavouring a proper taste sensation. Service was attentive but not in the face, they were very happy to explain nuances of dishes and even tailor some to our preference. Can not recommend strong enough. Great place, great food and great people.
I've been to Zaika many times, both dining in and using their take away service and I've never been disappointed. As well as faultless food, the service and atmosphere is always fantastic - I'd happily recommend.
A bit expensive though. I only ordered 2 dishes and maybe a break and the bill came out to be around 45£