YO! Sheffield Meadowhall

This was my first time dining in the new location. Unfortunately, it is likely to be the last one too. The service was really quite poor. We stood at the entrance waiting for a table for at least 5 minutes before we were even acknowledged, let alone brought to a table. This is considering it was not busy since it was around 19:45. Once at the table, we were briefly told about how everything works and the waitress said she'd be back to take our orders in 5 minutes. After waiting 10/15 minutes I tried to flag down anyone to try and get some food as the waitress was too busy setting tables. She didn't look in our direction once. After eventually ordering, the food took a fair while to arrive at the table. It had even got to 20:30 when the last orders should be placed and the waitress asked if we wanted to get anything else. I explained that we were still waiting on some food, to which she walked off to check on it. She came back to say that it's going to be with us shortly before trying to walk off again. I managed to ask her as she was leaving if I could get a refill of my green tea as well as request the bill. Not once was there a question of if we needed anything or if the food was okay. Overall, the food was decent but overpriced, the atmosphere was probably the only good thing in the restaurant. The customer service is the major failing point here as the staff were disinterested and not attentive. I expected better and I'm a bit disappointed. I will not be recommending going here for food.

So tried the new restaurant out... Had to ask for a napkin because there wasn't any at the table, at the same time I asked for a knife and fork, but my request was ignored, yet she did say "OK" staff bringing the food to the table are very quick to leave, a simple question of "Do you need anything?" Would be nice. A very kind lady got a knife and fork and some napkins for me aswell because she asked at the same time. Also the QR Code way of ordering has been removed... would be very beneficial for you to bring it back!

Very bad experience with the workers they are racist and refused to serve me my food as I was black

Nothing much on the belt and what there is it's overpriced. Service is dire .

I have been to Yo! in several occasions and in different places. I can honestly say that this was the worst experience I have ever had. I am not sure why it had to move from where it was in meadowhall but it was not a great idea. As we approached the dining space there was about 10 people in. We waited at the designated place, and stood there for about 10 minutes, whilst staff just walked past us. We were then taken to a booth. Well there was not a lot of space, the cushions did not allow you to slide along. The server came and explained that she would take any orders. After about 20 minutes she came back and we ordered drinks, I could not believe that a can of coke was nearly £4. The food going round in the belt was boring and displayed badly, it was all the same dishes. The drinks finally came. I selected two dishes one of them was edame beans. The food was tasteless and the portions were small. On a neighboring table they ordered something hot. One of the dishes was noodles with a sauce on, when it came the portion was even a portion. The seating was like a school dining room and if full you would feel like you were sitting in the person next to you knee. All in all I won't be returning and won't be recommending it to anyone. It was daylight robbery. And the change is not for the best. Shame.

New restaurant. Liked the layout and seating but took ages to be recognised that we wanted to eat there by staff and food (teriyaki beef) was burnt and dry with no taste. Shan't be going back. It's not been the same since COVID.

very rude and condescending staff

went in for lunch, was stood outside waiting for about 5 minutes which would be okay but the workers acknowledged us and compelled ignored us even though it was practically empty. a worker eventually came over and very rudely asked if we knew how to get the food which they seemed like because we hadn’t been before we were stupid. quickly left after that the service put us off with how we were spoken to. (try wagamamas so much better and probably the same price)