Drove all the way from Cleveland for lunch. Best Barberton chicken!!
Barberton's legendary chicken house. Getting hungry thinking about it. Sometimes on snowy days their Chicken is out snow blowing the sidewalk. A site to see.
I hate that this is the best tasting chicken and hot rice in Barberton, the customer service is awful to deal with. They tell you a 25 minute wait when it’s truthfully an hour wait. Then you get to spend all that extra wait time hearing the workers brag to each other about how messed up they got the night before AND how messed up they are now. Explains the long wait time I guess.
I only get takeout. They forgot something in our order. They ended up making it right the next day.
I am giving 5 stars because historically, I have had minimal issues & I don't like to complain when I haven't had the opportunity to give a fair review of my previous experiences & I LOVE WH Chicken above all of the other Barberton joints.. But, I will say the last 2 times I've ordered from this location, the quality seems different. Last time the week of Xmas, I was missing Cole Slaw.. And I noticed the mashed potatoes used to be flavorful and a little tangy aftertaste which was wonderful pre-covid era But, now there is just something different about them that I can't figure out. This time I'm not sure if the fryer oil needs changed or the tenders were cooked too long But, there is a bitter taste similar to a mild burnt flavor or oil that needs to be changed. Years of going and I've never had issues until recently. The Cole Slaw & Hot Rice are as delicious as ever and save the day, regardless!! Maybe I just caught them on an off night so, I'm sure we will be back.. But, driving from Akron to get an occasional chicken fix when the family asks what I want to pickup for dinner might not be my first choice anymore. I hope your team is able to power through and rise above whatever the reasons (staffing, cost of goods, etc.) behind these situations is & get back to the great quality & consistency that I've grown to love over the years.
Better than Belgrade Gardens, but still a little bland.