Werrington Pizza and Grill

Donner meat come pink then asked for it be changed come black done on griddle won't be ordering again

Previously we’ve had really good takeaways from here. So on a Friday night we’ve Pre-ordered two kebabs, chips and an individual pizza to be delivered for 2115hrs, knowing it would be busy on a Friday. So they had at least one hours notice to sort the food and deliver it. At 2120hrs still no sign of my order, ring in to be told it’s on its way. “How long?” I ask…….oh we don’t know but soon. Knock on the door at 2125hrs, great I think. However just half of the order has arrived. We are missing a pizza…….. So we ring at 2135hrs to ask when it is going to be delivered…….this is where it gets better. “Soon” the guy on the phone says……….so when we dispute the timings the guy then has the nerve to say “It’s Friday night…..it is what it is, and it’s just a pizza”. No I don’t think so, at 2140hrs the pizza finally arrives cold and needs microwaving. I’m sorry if this is how you operate then I’m certainly never ordering again. £30 for cold pizza and dried out food as a result of waiting for the whole order. Avoid it’s gone downhill.

Paid for order but sent no breads with it. Having to microwave food is not good enough

I ordered curry and chips they sent cold fries and this strong gravy sauce made me sick. My partners kebab was a bit of chicken loads of mayo and abit of salad looked disgusting and I had to throw mine away even the kids disnt want theirs either... Waste of money and food is terrible £32 wasted.

I order from here quite a lot. They a friendly over the phone and the drivers who deliver always have smiles on their faces and polite and professional when they deliver. The food is great. Deliveries can take a while on very rare occasions due to how busy they are so if you're in a rush then order before 6pm or be patient. Would recommend please disregard last review as it seems that they may have been taken over and under new management yet again since writing previous review and have tried there delivery service only to find that, not only has the quality of their food dropped but whilst ordering their guy was rude and unapologetic so I would recommend going to somewhere else until it either changes or burns down. A very unhappy Chris. UPDATE, 19/12/2023 Well they've done it and.managed to turn it around. The food quality is much better, the staff knowledgeable and friendly. Credit where credits due. Well done guys. Great recovery. To which I use you all the time again now. Plus the delivery is rapid. Chris

First time I have been to Werrington Pizza and Grill for a while and I won’t be going back. Wrong sauce on kebabs, food poor and way over priced. Avoid!

Very unhappy ordered for collection on the phone and the person took so long and still got my order wrong. Missed the garlic bread off the whole order had to go back in, Pizza tastes like chemicals, missed sauce and salad off my burger. Claims in the deal you get a kebab and it’s a pitta bread ‍♀️

First time I have been to Werrington Pizza & Grill and definitely the last! The most over priced rubbish in S-O-T!! Ordered a Chicken kebab with salad and it was discussing and the salad was just lettuce and nothing else!!! It was covered in HOT Chili sauce that I did not ask for!! AVOID

Just called in for a takeaway. When we got home only half the load but paid in full . NOT HAPPY!!! very madding!!! and disappointing