Drive thru window boy gave my customers meal to a person who wasn't the assigned Door Dash driver and my customer tried to have me fired. She also lied about her aunt being the manager there, as I called the next day and spoke to someone who said they were the manager. They denied knowing the customer. Nothing but filthy liars.
This place does one thing reliably... They get the order wrong. They will either leave out key items like sauces, spoons, napkins, or straws or neglect to fulfill the order correctly. We've received spicy chicken instead of classic, we've received classic chicken instead of grilled (back when that was available), and we've been given less than the number of nuggets ordered (9 out of 10). Also, when we received neither straws nor spoons for our frostys, I went back and walked into the store to get spoons from the self-service table. There were none there so I waited at least a minute until any employee would acknowledge my presence. When someone finally did, I asked if they had any spoons and the person went to the back to get them (right after sneezing into their hand). They were gone another two minutes or so. They came back with a handful of (thankfully) pre-wrapped spoons and refilled the spot in the counter where I had looked for them and handed a couple to me. We've also waited in line for a while only to find out their frosty machine was down or they were out of the flavor we were looking to get. If it was one incident, I would give them the benefit of the doubt, let it go and chalk it up to an off-day. After a second time, I stopped going there for a while. This two-step happened a second time (4 visits in all). After nearly 6 months, I stopped again (my 5th and hopefully last time) in a moment of desperation (hungry kid craving nuggets in a time crunch and on the way). That's when we got 9 out of 10 nuggets and again no spoons or straws for the frostys. It was at that point that I decided to leave a review. Enough is enough and maybe now I will better remember to stop somewhere else at nearly any cost since we've had a history of not getting our money's worth at this location. Lastly, if you do choose to give this one a try, be careful on the entry and exit of the parking lot. It's easy to scrape the undercarriage of your vehicle given the incline of the driveway. Parking: Carful upon entering and exiting the parking lot. The driveway is steep to and from the road and it's easy to scrape the undercarriage of your vehicle. There's also a lot of potholes in the lot.
I always order my burger without the bun and they nicely put it on top of lettuce with more lettuce on top, so it was kind of like a lettuce wrap. It made easy to handle, very thoughtful. They were SO busy but handling it well