Wendy's

Drive-thru line food always comes out cold. They slap a hot hamburger on a cold bun and the chicken isn't even warm

Hi, For couple of times I had have to visit that restaurant to get some meals, but yesterday 2/8/2024, was terrible, the food wasn't prepared properly, it was cold, and greasy in the end my friend and I, ended with stomach problems but the worse of all was having to heard the desgusting treatment from a male team member to a famale coworkers while we waiting on line, it was terrible, he was talking Spanish. It was so vulgar, I'm of Hispanic descent, and also an English/Spanish teacher. Some of the customers waiting in line were looking to each other so surprise, it was obvious that they were understanding that that male coworker was using an abusive and vulgar words to a female coworkers, I asked the cashier a hispanic girl about his behavior, and her answer was that that guy, always treats them like that and no one does anything, because his insults are in Spanish and the manager thinks it's a friendly treatment. And actually it is desgusting treatment for women. Hope somebody does something about, nothing wrong with the Spanish talking, like I said We are Spanish/English teachers, but that behavior is unacceptable. I don't know any other Wendy's around, that area hope this is the restaurant is close to Walmart and Sam club, stores. The time when this happened was around 5 to 6 pm.

1st time in 3 years going to Wendy’s. What were we thinking. Service totally sucked. Person taking order seem like it was a inconvenience for him to take our order. Burger was from yesterday I think rubber/cool to the touch. Tables was not clean. NEVER AGAIN.

Yeah your Wendy's in Kingston needs to train their employees correctly because they're closing their doors before they're supposed to refusing service to

Manager Andre acknowledged my mobile order never came through even though he personally verified the reciept. And told me to wait for 15 mins. He walked away from the issue and just kept saying wait. I inevitably placed another order in person. I also couldnt reach Wendy's customer service either, even though they explicitly said 8am to 8 pm open, followed by saying customer service was closed.