I was in the area and decided to get food. As I am standing at the counter watching an employee without a name tag make my order wrong. I asked about the order. As Kim the manager on duty stood right there as the employee told me that I should not be staring. Kim the manger laughed as if was funny and the employee tossed my food to me. If I didn’t need food to take my medication I would have asked for a refund.
The quality of the service here has taken quite a dive in the last few months. Anything ordered behind the counter has been screwed up numerous times by different people, who more often than not are not rushed or slammed by having several other orders. After today I have to hold Wawa to the same standard as other fast food restaurants. Meaning I'll have to literally open and check anything I order right there at the counter (regardless of whether it seems patronizing or not).
So let me get this straight… food cost are going up by the minute…I have to check my own self out… and I can’t have a bag which can be very inconvenient. How does that make for good customer service? You’re not serving me at all! I’m serving me!
Why is a gallon of gas in Doylestown only $3.30 and it's $3.50 in Media? I feel like I'm getting ripped off
Daniel (making the sandwiches) really takes pride in his job and takes care of the customers! I appreciate him and am happy to see someone who actually cares about his job and the customers! He handled 2 issues, I noticed while I was there, (none of which were his fault) flawlessly! Thank you!
Very nice staff! I lost my wallet and it was immediately found by a staff member (I think her name was Heather) and she recognized me and gave it back!
They kept my friends wallet safe when he dropped it in there