Wanted to see if this place was worth the hype. Spoiler alert ... IT'S NOT. First, their website and app do not work for this location so we called to order pick up. The person answering the phone said they no longer take carryout orders over the phone but we could use the doordash app. We then decided to just go and order. The person working the counter was less than enthused to take our order and his long, unkempt hair without a hair net was kind of gross. We placed our order and asked about shakes. He told us we had to order those from the bar. When we went to the bar and asked about shakes, the bartender sighed, looked at his watch and said "I guess". Put off, we said never mind and went back to the counter. The crew acted like they didn't want us waiting at the counter and kept asking us to wait in the dining area. The burgers were lukewarm and the small portion of fries were soggy. Definitely not worth $26! We will stick to Culver's.
Food, you could make it at home and it would be better
Service, the people seem like they don’t care and they take FOREVER to get your food out they say they will bring it to you but it took 40 min and they didn’t even get my food right the assistant manager was nice and gave us refunds but still it just sat on the counter forever
Atmosphere there is none
Been here 2 times since they opened. First time waited 30 minutes for food and order was wrong. Second time waited almost 40 minutes and the food was room temp. Won't be back...
This is located inside HyVee, there are several little food areas inside and even a bar area. First time eating Wahlburgers, at first glance it appears fancy but it’s actually affordable. It’s wasn’t fresh fruit so that’s disappointing. The service was great though for it being inside a grocery store.
Long wait, poor service, cold food. Won’t go back.
I have never had a store go so far out of its way to take care of its customer. Kudos to the management.
Waited over 40 minutes for mid food. Didn’t even get all my food
Ordered 6 sweet Chilli wings. Horrible cooked too fast in grease that taste like it hasn't been changed. Wings were burnt on the outside and under cooked on the inside. Extremely disappointed... Bit one wing and was disgusted!! Bought them home just so my husband could try them. Soon as I opened the box and he smells them he says NOPE!!
First experience eating here, my fiancée was very excited. She was the one who had heard about this place and had wanted to try it out with me. Sadly that excitement was replaced with disgust as she took her first bite of her burger that still had the PAPER on it. Was refunded for only "her meal" but you can bet I threw the rest of my food away. I was surprised but glad that I was not offered a free meal on our next visit to convince us to give this establishment a second chance. Take my advice, do not go here.
Paid with tip $40 for frozen patties. Honestly do you all go to Sam's club to buy frozen patties to serve to your customers. Marky Mark does not fail but if he thinks his burger joint is going to survive he is sadly wrong. Don't waste your money, this place is the top 3 for worst burger.
I went when they just opened (summer 2023) and was impressed, I went back Dec 2023 and their menu has changed. They took away so much food. The menu is now extremely limited, they’re constantly out of different food, according to the employees there’s no accurate online menu and they don’t have menus you can take home.
Came in on a monday to eat with my family. Very well impressed with the burgers and chicken sandwiches..in fact i am pleasantly surprised. I hope to not fall asleep on the drive back to illinois from the food coma that will most surely happen .
Good job man! In the words of Ahnold I will eat here again.
Over an hour wait for cold burgers is a joke. Won’t be running back anytime soon. Size of the burgers were overpriced for what you you get. Only thing that was good was the jalapeño wontons and beer.
Waited awhile for our food (they weren’t busy), seating area and high chair were not clean, condiments were empty, food was overpriced and mediocre. Sweet potato tots and fried pickles were good. Expected it to be better overall. Don’t advise going to a restaurant in a grocery store!
I really love the burgers here. Their fries are the best.