To be honest, I wish I could give the place negative stars. I’m not being a Karen in fact I am only 16. I walked in with my best friend (also 16) and asked for a chocolate milk shake for my suffering father. Instead of politely telling me that they do not sell milkshakes they rudely declined and even as my friend nicely said on the way out “thank you anyway, goodnight” they loudly made fun of us laughing and saying “why would we sell milkshakes at Waffle House?” This in itself is rude but for 2 teenage girls to ask, in the nicest way possible, for a simple milkshake and to be given that attitude is beyond frustrating. I never see customers at this waffle location and now I know why. Customer service is not only awful but I would go as far as to say it is nonexistent.
Food is Great . SERVICE SUCKS..
Biscuits& gravy, cheesey eggs and loaded hash browns were amazing.. waffles were really good too
My experience at the Waffle House in Forney was phenomenal they're always on time when I come too pick up my food my food is already ready at the time they stated. My food is already sacked up with all the utensils and items that I asked for doing my online purchase it is a fabulous location for me to go.