I booked a reservation in person for 14 people a month in advance and asked to be seated in the main area with the live band as this was for a birthday party. I called the day before and confirmed the reservation. However when we all showed up the staff and manager claimed we had no reservation and were extremely rude. Another large group were also told they had no record of their reservation. After waiting for around 20 minutes they seated us in a far back room with no music and no other people. We asked to be moved to the different room as this was not a fun atmosphere for a birthday party and you couldn’t even hear the live band playing. Eventually they moved us, but again not to the main area like we had originally asked for over a month ago. Overall extremely poor customer service. Beware if you make a large party reservation.
I liked the food and staff are super friendly. The decor is such a lot of fun!!
Great service , very friendly people and amazing margaritas. Only disappointment was the quantity and quality of food compared to a few years ago, it seems like the prices are the same but portions are half of what they used to be and quality is a bit down, not as fresh. I wish Viva the best
Ordered platter so liked some more than others. Genuine Mexican food. Nachos were good. Restaurant is awesome but unknowingly went on of the nights with the live music. Don’t get me wrong, they were enjoyable but if you want to talk to your fellow diners go on another night. WAY too loud. Vegetarian options: Lots to choose from. Kid-friendliness: Not really anything special for them to do (colouring pages would be super simple) and I didn’t notice any kid combos but she was able to find something to eat off of our plates. Food we had was on the bland side, so good for kids, but there were spices on the table to use.
It was not busy on a Wednesday night. 3 tables and us 1 waitress. We have eaten there lots in the past and was our go to Mexican food. But it has dramatically changed sadly. We had a ice cream cake that we asked to keep in the freezer but clearly was not. Portions are 1/2 of what they had been just more beans and rice. Still tastes good just smaller. In the past they would come out and sing happy birthday, this time the hats came out and she left. At the end of the night it was disorganized when it came to the bills. We are sad to see this happen the vally needs a truly good Mexican restaurant and this use to be " the place". Now I just wonder how long before it's gone.☹️
Cool vibe. Foods meh.. would come here just for drinks next time