Vitello Lounge

Since it has opened I come here quite regularly for a coffee and breakfast. I like the dim lit cosy atmosphere something in a contrast to the stark clinical places you find everywhere. I could sit there for hours! I am always greeted by friendly staff and waiters seem to be attentive. Overall I had a pleasant experience here.

Lovely grub and brill service

Food was really nice. Went for the Tapas and would 100% recommend all of them. I would remove the milkshakes from the menu, as they are absolutely pants! Flavourless and watery. Wasn’t a big fan of the app, asking for a tip, as at this point, we’ve not even interacted with any of the staff yet and we haven’t had our food, I tip based on service, not an app.

Cocktails a bit lacklustre. Chicken breast a bit tough . Tempranillo wine is a rip-off price given it's only 10% alcohol.

Atmosphere was nice, I liked the decor. Food was average, expected more for the price. Be good to explain upon entry that it's not table service and to order on the app (details on table). Stuff like that goes a long way, especially when there are alot of staff. That been said everyone was friendly when we asked them something. On the app itself, I don't like that it asks if we'd like to leave a tip...this is at the point we've sat ourselves down and ordered off the app ourselves - no customer service has been shown at this point and no food had been tasted? Seems an odd time to tip. Abit of a way to go but think it could be nice.

Lovely super kid friendly - food was just lovely and were great with the young kids!