Villette Coffee House and Bakery

Food 5*

Decent food available we just had chips, a stone n tea. Busy inside tables were getting cleaned when people left which is great, great staff a lot cheaper to takeout rather than eat in.

I visited Haworth for the first time today with my friend. We came across Villette coffee house and spotted the lovely cakes in the window, we ventured in and decided to have breakfast. The food was delicious, the staff were very friendly and both my friend and I bought cakes on our way out. Fabulous friendly place and we would highly recommend that you visit, as you definitely won't be disappointed!

Lovely cafe always a delight to visit, breakfast was so nice and the cakes and pastries are really good

30/3/24 I attended with my family consisting of 5 adults, 2 children and twin newborns. It was lunchtime on bank holiday weekend and granted very busy. On entry, before sitting down or queuing to order we asked one of the ladies behind the till if she could accommodate us being a big group with a chunky twin pram. She showed us to a 6 seater table and pulled us a chair on the end so everyone could be seated. With that, my Aunty queued and payed for our cakes and coffee (£40 for all of us and the cakes and coffee were all well made and delicious) We sat down and tucked in. As we were tucking in the table to the side of us left, the staff turned it over for a group of 5 people. As they were sitting down, a different, older lady stood in-front of our table and practically shouted at my mum for sitting on the end of the table as it goes against fire safety. Now, her point was very valid and of course non arguable. However, when we explained that the younger lady had directed us to sit here she said ‘no she didn’t’ very loud and argumentative drawing embarrassing attention to me and my family. The loud, attention seeking conversation went on for about 5 minutes consisting of her taking no responsibility for her staff and the situation at hand as she was ‘on lunch when we came in’ and resulted in my sister, who has just had major abdominal surgery, standing so my mum could finish her scone seated. 1) ALL STAFF should be trained in fire safety and we should have never have been seated there. 2) This issue could have been promptly resolved with a quiet conversation causing no embarrassment. 3) I unfortunately didn’t get the loud ladies name but I think she could benefit from problem solving and customer service training as the whole situation was handled incorrectly. It goes without saying that we found your staff unprofessional and unaccommodating and we shall NEVER return!!

Great food and service

Good food, had dinner in there one day which was very nice with a fantastic chocolate cake for afters. Went back the next day and had a lovely Danish pastry.

Very rude server, a dark haired lady who was hostile and unfriendly. I would never set foot in there again.

Dirty cutlery, Dirty dish cloth left on the table, food under cooked ,terrible