I’m a little late in this one. We were in Baltimore visiting our son and on the last day we went to Victoria Gastro Pub for brunch. (The interior lighting is ORANGE, so the pics aren’t that great, but the food was CRAZY GOOD. Our waitress was super nice and we never had to wait for her to stop by the table to check on us. I had the Shrimp & Grit Cakes. (Our waitress said it was most popular). I’m not gonna lie, it was the best shrimp and grits cake I’ve ever had! The lighting is not good for pictures; it’s not good for visually understanding what’s on your plate either. That being said, I didn’t leave anything on my plate Parking: Lots of parking
Friends brought us here for a great time, everything was awesome until I got to my second to last bite into my lobster grilled cheese. When I pulled the sandwich away there was a short black hair sticking out from inside the sandwich... I immediately lost my appetite. My husband let the waiter know just to make them aware, I'm sure some people would be a lot more upset or want something compensated for a hair in their food. The waiter apologized, and went to tell his manager. We felt like that was appropriate, until he came back to the table and offered us a free dessert and we politely declined. At that point, he jokingly began to insist that we should take advantage of the free desert. When we continued to assure him we were fine and I specifically had lost my appetite, he made it a point to tell us that his manager told him to say that all of the line cooks have shaved heads and wear hats. At this point, I felt like that implied that we were lying and they didn't want to handle the situation appropriately. Maybe they thought we expected the food comped, I don't know. But I do not feel politely declining the free desert to make up for a hair in my food was grounds to imply that we weren't honest. That's why I'm going to give this place a 3, which is a shame. A little kindness would have gone a long way in this situation, the comment wasn't needed. And there are cameras, so the manager is free to check and verify exactly what happened if they want to.