Ugly Dumpling

Love this place... im addicted... you know it bad when you have plenty of reusable shopping bags from them...

Appetizers I had was the salt and pepper chicken and spring rolls. Along with the chicken fried rice which wasn’t good at all . The rice was bland and the chicken had no flavors as well . I also had the honey lemon green tea with boba now that was very tasty. The waiter was also very nice and attentive. If I go back next time I’ll try the dumplings and skip the fried rice .

Looking for dinner out with the family and thought we would give Ugly Noodles a try. Hoping to find a new favorite noodle and dumplings place, but unfortunately that wasn’t the case. We waited 15 minutes to place our order, afterwards only to experience dishes coming out sporadically. After waiting 15 minutes one of our two baskets of dumplings arrived, followed by my husband’s soup. Followed much later by daughter’s entree of noodles which were very cold. Still my vegan dumplings hadnt arrived. Finally our son’s entree arrives still no vegan dumplings or my husband’s entree at this delivery! Give it another 5 … got cold dumplings! Each item was bought by a different person, who basically dropped and left. Our waitress was nowhere in our area . After another 15 minutes waiting for husband’s noodle dish , I found our server, who had no idea that the entree wasn’t delivered. So they gave her someone else’s order, as our went to another guest.At the same we ask for beverage refills , as our table was never checked after our order as taken. Even that took time! Missing items, cold food, food delivery timing and service overall - is clearly mismanagement! When we had to ask where our entrees were, management should have stepped in. Had I seen a manager on the floor, had I seen a manager on the floor, I would’ve called them over, it was hard enough finding our server ! Apparently there is an issue at this location as we saw many people in the same situation . We don’t blame the server, she was doing her best to cover all her extra tables. Yet, it is concerning that entrees don’t come out together and dropped at our table by different staff. Unfortunately, we didn’t find a new favorite place and we are giving this restaurant a very generous 1. Had we received our entrees at the same time , hot and fresh, allowing us to enjoy dinner “together” , it might have been higher. Although I much say, the dumplings were disappointing as were the portion sizes for the price. Vegetarian options: Not enough vegetarian options.

This was a great experience. Food was delicious and served quickly.

Today felt like eating dumplings and I landed up to an ugly dumplings restaurant . Vegan dumplings .. any one visiting this restaurant should have this dumplings .. overall ambience nice beautiful