Tropical Smoothie Cafe

Tried to make an order online and pay with a store gift card I received for Christmas, but there was no option online to pay with the gift card. I had to go into the store and order and pay with the gift card instead which wasn't too bad. The place was nice and clean. I was pleasantly greeted by a female employee that was already making smoothies for online orders and it seemed like she was the only employee. Once I made my order and sat down and waited, a family of about 10 came into the store. Magically 3 other employees came from the back to assist with servicing the family of 10. My order was ready in no time which was great. I'm just thankful I arrived in the store before the party of 10 arrived. It would've made my wait a little longer. Overall experience was great.

The place was very clean.... perhaps because they were not busy? I placed an order on the app, arrived before the estimated finished time so I sat down to wait. None of the employees acknowledged me or said hello. Several people have come in and picked up their orders. I heard a drink being made, but was never placed in the pick up area. Nothing on the order monitor either. I waited a few minutes, watching, listening to a young lady yelling at her coworkersin the back, so I decided to ask for my order. They placed it in the cooler so it melted some. Good Flavor, nice clean place, but overall service is a bit impersonal.

I recommend the Bahama mama 100%. It was my first time trying tropical smoothie kalea was very helpful and patient with me.

I ordered a wrap here and got the completely wrong one :(

They keep forgetting my orders, they never gave me my refund. The lady I spoke to didn’t know how to give a refund and told me the boss would call me. Never got my refund or call back. Kaila, also very rude employee. they don’t wash the blenders. employees don’t seem to be trained enough. The tropical smoothie next to the spa is way way better. Don’t go here