Tropical Smoothie Cafe

I got food from here for the first time last night, and was pretty disappointed to find what I ordered was not made well at all. The Flatbread was cold and smushed, and the only person I saw making the food was Mckenzie. The lady at the register however was very sweet, and working hard. Her smoothie was also very good, I'm just disappointed in the food.

Brittany showed me how to set up rewards. Fantastic job. Smoothie was great!

I literally had a woman spit in my damn smoothie and I saw it I cannot believe they are letting people like that work at a place like this I’m glad they gave me a New one

Went in this evening and tried splitting the payment for my order with two separate cards. Cashier said, “we can’t do that”, and I mentioned that this is the first I’ve ever heard this. She proceeded to get her shift manager and she also stated, “I don’t think we can do that” because I told her specifically I needed a certain amount on one card and the remainder on the other. She said, “okay, put your card in”, so I did so thinking that she would ask how much I wanted on that card. Then it said, “approved” and took off what it wanted to take off instead of putting in an amount. Nonetheless…the point is…staff need to be trained to ensure all duties are covered during a shift including cash register and training on proper etiquette in customer service. I’ve been coming here for awhile and the past two times have not been a good experience. Our smoothies don’t even taste like the smoothies we order. Almost like they are fooling around and coming up with their own concoctions for people. For $7 per smoothie and being this is the primary reason people come here - you’d think they could at least get that part right. Im so disappointed and instead of providing a url, there should be a phone number to contact. I don’t want to type this out again.

Very rude and unprofessional staff. These two workers totally ignoring me, standing at the counter, wanting to place an order just kept on working prepping, looked up at me and kept on going about their business like I wasn’t standing there and I walked out and gave them a piece of my mind before I left. terrible service terrible staff. I wouldn’t ever go there and the place stunk and was filthy. I was very disappointed because I usually enjoy going there.

They are pretty consistent and the smoothies are good. It’s tucked in an inconvenient corner in a very busy shopping center but they are on par with how Tropical Smoothies should be.

Good smoothies