Kagura Japanese Restaurant

This place is never crowded which is great but I definitely feel like they're underrated. The food never misses and the service is great! I've been probably a total of 5 times now and each time was amazing. Definitely my favorite sushi spot!

A few years ago, one of my older brothers introduced my husband and I to Kagura, and we loved the food and the customer service. Heck, we even ate here after our courthouse wedding in 2021! However, that was the last time we went to Kagura. More recently, I had been thinking about going back to Kagura since it had been a while. I wanted my husband and I to revisit Kagura on Valentine’s Day this year. Knowing that Valentine’s Day is usually a very busy day for restaurants, I understood that putting in reservations too close to the day was going to be a gamble. I chose to attempt calling Kagura many times the day of anyway, to get an idea of availability or wait times - they had two different listed numbers so I tried both. All of those times I tried to call, I got a busy tone and then got disconnected. I also attempted to reserve a spot via Google Reservations, which required it to contact the restaurant via their listed phone. Surprise! Even that also failed. Given that we are over 20 minutes away from the restaurant, we didn’t want to take the risk of driving to the location, only to be turned away from a possible full house by the time of our arrival. I ended up calling another restaurant and they were able to respond even on Valentine’s day, so that’s not really a good excuse to be unavailable via the phone. Because of that, we ended up going to that restaurant instead. With the phone mishap experience, plus taking into account the recent quality issue reviews from previous patrons, I rate this establishment 2 stars. Please fix your phone lines or risk losing potential customers that you could have earned in the first place.

Like many of the previous posts, this was previously my favorite sushi spot in the area- especially AYCE ones. It however has gotten worse and worse with subsequent visits, so bad that I do not think I’ll ever return. If you’re looking for sushi, you should go someplace else- I’d recommend Osaka for al la carte rolls or Sushi King for AYCE.

Really disappointed in our experience yesterday. Our server was good, the food was fine. However- I was charged for 3 all you can eat buffets when we only ordered a roll and rice each. I had no idea that the only option was all you can eat, or I would not have eaten here. I went with 3 kids and ended up paying $23+ a piece for THREE of us when my 10 year old would never have eaten enough to justify buying her all you can eat. I've also had bariatric surgery and couldn't eat "all you can eat" even if I wanted to. Either the menu needs to be more clear or the servers need better training to know to tell people it's ONLY all you can eat. Clearly when I only ordered one roll and rice and didn't ask for more, I wasn't trying to eat the all you can eat buffet. I won't be back because of this. $100 for a roll of sushi and rice for 4 people is insanity. I could have gone to somewhere much better for much less. Just a quick edit in response to the restaurant response: after we sat there for awhile the waitress went and got her manager (we hadn’t said anything about the check bill at all) and it was apparent that the manager knew what the problem was before she even got to us. She came to the table and asked if everything was okay, I told her that I hadn’t realized the only option was all you can eat. She said okay and that was all. I was never told that anything was ala carte (and if that’s true, I wouldn’t have been charged for buffets when all we had was a single roll each). Please do not come on here and infer that I was misinformed when your staff absolutely was not forthcoming in their mistake. When your manager saw that we had a few rolls and rice she should have immediately changed my bill to reflect the fact that we did not do the all you can eat. Instead I was still charged $100+. Poor practice, even if the food was good I wouldn’t recommend this restaurant simply for the fact that management needs some work.

Very friendly, good food. My kids love it!

Love this place. We do most of our family dinners here. Good food and amazing staff

We ate dinner and had the All you can eat. This unfortunately was the worst sushi we have had. Even the Chicken and Beef teriyaki was dry.

My friend and I love this place! Great service and even better food!!!! Would 10/10 recommend.

Tried a little bit of everything from the ayce menu and loved it all. Everyone left stuffed and happy. Service was so nice & quick. Its a beautiful peaceful date spot inside. Hubby said the tuna and salmon were fresh. I ate 1 of each appetizer and it was all delicious. Can't go wrong with any of their rolls because the rice was very soft & enjoyable. Don't forget the dessert! We will be back and I would recommend anyone to eat here for lunch or dinner.

Great food and wonderful service.