Piper was awesome and greeted me immediately when I walked in. Great service, great food, great smoothie. Can’t forget about those chips either!
I will never patronize this establishment again, and I feel compelled to advocate for my students with special needs. They had been eagerly anticipating this outing, planning for it for three weeks. Accompanied by three adults, the entire class sat there, filled with excitement yet hungry, while two of us adults stood in line. When it was finally our turn at the counter, we were informed that our order was too large, and we would have to return in an hour. Are they prioritizing the people behind the line? But we got there first. This was both disheartening and shocking. We couldn't fathom the reason behind this decision. We had only placed one order per person, totaling 13, the 13 of us were inside the building, plus a smoothie for the school bus driver. Was there a limit we were unaware of? We left with 10 hungry kids. We had visited the establishment two weeks prior, informing them of our upcoming class visit and inquiring about pre-ordering. We were assured that pre-ordering was unnecessary, and we could place our orders on the day of our visit. Considering that all our students have autism and struggle with abrupt changes, they were deeply upset by this unexpected deviation from their carefully planned orders. Some were on the verge of a meltdown as their lunchtime extended far beyond their usual schedule. Although they did not take our payment, we did not want free food! I'm at a loss for words—whether to label it as discrimination, sheer incompetence, or a lack of coordination. We simply did not comprehend the situation. My heart ached for our students. What was meant to be an exciting experience turned into a traumatic and disgraceful ordeal