Waited 2.25hrs for a delivery and they forgot all my side sauces.
Ordered food the night of 4/4/24. was told they had no drivers and would use door dash. food ordered at 12 am. nothing ever arrived. store reassured on it' way, a lie probably. called the morning of 4/5/24. female manager refused to refund told me she'd mail a gift card. refused to her first name and had a bad attituded overall. she needs better training.
Im from TN and came up here to visit family, i wanted to try something local and authentic this time coming up here and ive already had Rocky’s plenty of time someone told me about this place and after having it, nothing really blew me away about the quality of the pizza nothing really that drives me back to get it again next time i come to town, it tasted cheap but not “Little Caesar’s” cheap but then again not “Jets” expensive, basically what im saying was it was Meh
Pleasant, prompt and friendly service. yummy vegan pizza!
Awful customer service. Avoid ordering from here.
I recently visited Toppers Pizza on 108th St. and was disappointed with the level of professionalism I experienced. Despite tipping 40% of my total bill, I was not greeted as I was leaving. I believe that all customers, especially those who leave generous tips, deserve to be treated with respect. Unfortunately, my experience has left me feeling undervalued as a customer. I hope the management can address these issues to ensure a better experience for future patrons. As for myself, I do not plan on returning to this location.
I’m going to open this review by saying that I’m hangry because of this toppers location. For the fourth time in a row I’ve ordered delivery from this location, only for the wait time to be changed from an hour to 2 to 2 and a half hours. Last time at least someone from the store called to inform me, this time when I called to find out about it, I was transferred twice, and the last person I talk to wasn’t the most polite. No apology at all for the inconvenience and ended up pretty much hanging up on me. Will never order from this location again! I sent a DM over a month ago and then another one, and then another one, STILL no one has contacted me. What awful customer service!!!
Isn’t pizza supposed to have pizza sauce? The pizza here is flavorless and just gross
If I could give no stars I would. We have had consistent issues with this store. Tonight was the worst experience ever. I called to check on my order, it was currently 20 minutes late, and was told it was baking and be delivered shortly. With this information I decided to cancel the order. To which I was informed the number I called was a call center and not the actual store. Only to find out the order had already left the store so we couldn’t cancel the order. Never again