I’ve been to this Tim Hortons a few times now, and the food and drinks have always been standard to other Tim Hortons locations (take that as you will), but what stood out to me about this location is how slow it is. After I order, I often find myself waiting 10 minutes for 1 or 2 drinks when it’s not even busy. Although, compliments to the old man, he’s always super friendly and helpful.
I don't do reviews ... but they can't simply toast and butter a bagel so here we are. I've even called to try to train via phone. Explained extra does indeed mean more food provided to customer not only an extra charge.. Don't post the I can fill a form out to tell you how to run your own company. The days of Tim hortons because a staple are gone.
Just had a perfect well stirred coffee by aman .
This is supposed to be the only Tim Hortense (TH) in NOTL proper, therefore, it could be considered a Crown Jewel. On 19th Aug. 2024 it happened to be the worst and the dirtiest TH ever. At around 4: 00 PM we arrived at an almost empty TM where the service was very questionable. The woman who seemed to be a “Lead Hand" was very, very rude to customers and the service was very, very slow where people had to wait irritatingly a long time to receive items they had already paid for, and I am one of them. The coffee was cold and over sugared for a "double-double," the bagels were not done well. Further, all the trash bins were overflowing. The floor was dirty and the majority of the tables uncleaned where we had to search for a bit cleaner table. The management may identify the staff present on this date by referring to the time and date given above and should take appropriate action. I am from the very area and would hesitate to visit this TH although I like the products and services offered by THs elsewhere.