Tim Hortons

Had to wait in a long time in the drive thru.

I normally try not to give negative reviews. However, every experience I've had with Tim Hortons has been subpar. Not completely terrible, but not good enough for me to recommend them to anyone. To start, it's tough to find a time or location when the line inside or in the drive-through doesn't cause a delay in my day. I guess there are a lot of people that love them, just not me. Secondly, the kids that work at every location apparently don't even know how to smile, much less be polite. I am generalizing here, but that's been my experience. Maybe it's the age group or lack of parental direction, but that's another soap box. Third, I hate receiving my frosting covered doughnuts in bags stuck together where you can't remove one without losing frosting. WTH Timmy Ho, always put the Boston Creams in a box. Fourth, why can't you put the entire order in one bag. Who's idea is it to hand every individual item to the customer, separately. If I order 2 breakfast sandwiches, hash browms, and a couple of muffins, put them all in one master bag. I don't want all of that sitting in my cars passenger seat or have to juggle it all along with the coffee into the office or home. And, lastly, your coffee sucks. I know a lot of people love it but not me. P.S. I know I said that was the last one, but there's one more thing. As someone who is always on the lookout for a low-carb meal, having the option to order one of your sandwiches without a bun would be a nice change. It may sound strange to some, but more people need this than you might think. I tried it once at one Tim Hortons, and the best they could come up with is putting all the ingredients in a cup. It didn't work out very well. A better choice would have been a single doughnut box served with a plastic knife and fork. Just food for thought Tim Hortons.