It takes them 15 mins to pour me a bowl of soup at 2pm on Sunday.
I'm disappointed in this location now. The past 6 bagels with cream cheese I've gotten from here add up to the amount of cream cheese I used to get on 1 or 2. I'm paying so much for a plain bagel basically.
The manager at this location is incredibly frustrating. He seems to yell about everything without understanding the actual concerns. I've been living in this neighborhood for the past 4 years, and I've noticed a significant decline in the quality of service and food over the last 12 to 18 months. I urge the Tim Hortons franchise owners to investigate this matter and take appropriate action to address it. It's essential to provide proper training to the manager on customer service practices.