Honestly, this is the worst Tim's in Halifax. They prioritize the drive through. Ignoring the front counter. They're rude. They don't fill up your coffee all the way. The speak in another language about you behind your back. It really needs some attention and retraining or new staff
This Timmies has relatively good service. The food is standard fare but a little bit lacking in selection when I visited the evening before good Friday (03/28/2024). I still managed to find everything I was looking for (those new pinwheel baked goods) so all is well. The only thing I'd like to see is just better overall cleanliness of the front counter/waiting line.
Visited this location yesterday evening, and was informed that "company wide" Tim Hortons had discontinued soup and chili, and had done so for months, that some 'new product' was replacing it soon. Turns out that this was one of many lies the staff of this location like to feed to customers to avoid having to serve them. Looking through the reviews you'll find many poor service complaints, lies (such as skim milk) and more. Reached out to corporate and my information has been received and documented. It's one thing to 'not carry' a product, but it's a completely separate thing to boldly lie to customers. Pre-emptive: No I won't "contact your Guest care team by filling out the form at some American link", especially seeing my information has already been forwarded to you from corporate who took my complaint seriously. I look forward to updating this review with the context of the resolution
I always get a very tasty drink whenever I stop at a Tims. Also, if there ever is an issue, the staff is always very helpful in correcting the problem.