A very charming place. The cod chowder was spot on.
Lovely to see the station being used by local businesses. My partner and I ate in the cafe (or bistro?). It took a while to be seated, as the queue was a little lengthy when we arrived. It seemed like staff had specific roles so there were only really two staff clearing tables, taking orders and seating people (while others made coffees, etc.). One of these looked visibly stressed. Once we were seated, it took a little time to have our order taken (as the staff need to be able to see the little box that you stand up to signal you want to be served). Personally, I think the menu is a little ambitious, when compared with the quality of the food. We both just had sandwiches, which were basic (a sandwich, a bunch of crisps and heavily sweet corned side salad don't really warrant a price tag of £9-10 imo). It came to £28 for two sandwiches and two soft drinks. I realise the prices probably reflect similar costs across Richmond but I don't think I'd pay that again. It also seems a shame that the bread used is pretty big standard, when there's a local bakery in the same building. That said, the staff were pleasant when serving us and it's in a great location.
Love the cinema, bakery, shopping and we go regularly. The food is also usually very nice, and was on our latest occasion. We all opted for various sandwiches which were served with a salad and chips (with soup optional). However, I have noticed on more than one occasion that some of the staff have real attitude problems. For example, turning up their noses if you haven’t pre-booked and being pedantic about where to form a queue when it is difficult for disabled or elderly people to form one in such a way as they would like. Looking at the other comments, it seems we are not the only ones to experience this. It’s a shame, as it ruins an otherwise nice experience.
Coffee with the ladies after our pilates class. A lovely setting in the old railway station, the staff are cheerful and helpful, the coffee is delicious. Lots of independent shops within the building and a lovely 3 screen cinema.
We have been coming here for years. It is a fantastic facility. The staff are always friendly and professional. It is often very busy but you won't find a harder working group of people. We can't praise them too highly. Thank you all very much.
Lovely artwork show here!