The Shaftesbury

Disappointing. Second time I have been here recently - it should be a great Young's pub as friendly staff and nice atmosphere. BUT for the 2nd time the wine I asked for was out of stock. The 'triple cooked chips' were hastily cooked once as think had been forgotten from our order - they were very hot straight from the fryer and certainly not triple cooked. The monkfish scampi was ok and my friend's soup was ok but all in all just ok all round. Shame as with better running and a more imaginative menu it could be terrific.

Great staff, great food, one of the best roasts in Richmond.

Nice experience here with friends. Food was fairly good. Great friendly staff and good atmosphere.

Last time I gave a five star review but this time was disappointing. Had a booking at 12 and doors open at 12. So stood in the rain. Service was slow and food warm. Had a child’s portion. Beef was tough and difficult to cut and chew. Portion size was good. Dessert was delicious.

Their chef changed a while ago and food is absolutely amazing now. Highly recommend.