The Ridge-Great Steaks and Seafood

Not a great night for The Ridge. Went out to celebrate a birthday so we were very much looking forward to a nice dinner out. 2 out of 3 orders were wrong. By time one of the meals was corrected we were all done so it went into a to go box. The food was just ok, not great. Now the guy who was singing was great. Listening to him was the best part of the knight.

Came here just 30 minutes after they opened for the evening and was seated immediately. We were able to enjoy the early evening menu, which included entrees off the regular menu for a lower rate. Everything was delicious and well worth the price! Friendly waitstaff that was attentive all throughout dinner. Definitely will be back!

We went last night, arriving at 7:20, and we were promptly seated. The waitress took our drink order and brought to the table in fairly quick based on the crowd. While my wife's drink was good, mine, on the rocks straight, was watered down. The waitress made it right, kudos. After 10 minutes our order was placed for dinner. One hour fifteen minutes later, with zero communication from the waitress, I get up to find out what is going on, a hostess asked what table we were at, following back to the table. She said that she would check on it and turned around and our dinner was arriving, an hour and half after we got there. Our waitress apologized for the wait and said that she would be coming by to check on us. Not a peep from her after that point, nice job!!! The manager then came by to apologize and explain to us that they were short handed, extra busy etc, etc. She then asked if we had had any appetizers, of which we didn't, and says that she doesn't know how but she will figure out something to compensate us. Another 10 minutes goes by and the waitress comes and asked if we needed anything, we tell her no, just a to-go carton and the check. Reviewing the check, the manager didn't adjust anything off the check, not even a drink. I don't look for handouts and have no problem with paying my bill but if you're management and you tell your customers something, follow through, don't dodge and hide.

Our family has been longtime supporters of the Ridge. They have changed ownership and have lost the magic. The food is more expensive and less good. Even the entertainment on weekends is not what it was. It was hard to just get a table for 4 on Friday or Saturday. Now, no problem. I hope they go back to their old ways. Why fix something that’s not broke!

Love this place!

This was our 31st Anniversary dinner and it was awful! Waiter was not attentive and did not listen when he was. I have a food allergy to meat being prepared a certain way and had asked up front to avoid the issue, but here comes my steak cooked the exact way I said I could NOT have. My husband ate alone and I ate by myself, as he was done by the time I got my meal back. Loaded potatoes were not loaded and by the time waiter came back to address it, they were cold. Music... I dont go to a high end/priced steak house to hear led zeppelin and tom petty or queen. This was our second time going here but it will be our last. After all this we never heard from or saw any one in management.

Ordered a steak without their marinade. I was served one beautiful looking steak but with marinade. Had been there once before and didn’t like the marinaded meat. I’ve rarely, if ever, sent food back. Sent this steak back for one without the marinade. No problem- until the food server returned with a terrible looking, small replacement steak without the marinade. This steak had a lot of grizzle, hard to eat. Certainly haven’t returned for a third visit. Two visits have been enough. But…. The cocktails are fine and so is their atmosphere. Friendly servers.

First of all, we loved the meal and the atmosphere. Bone-in ribeye I had was deeeeeelicious. Wedge salad was served with honey croissants (not a fan of the honey) but that’s ok. Cocktails were perfect. Onion rings and calamari as an app were fantastic. Everyone in our party (son-in -law’s birthday) enjoyed their meals as well. PLUS, the resident karaoke singer was fantastic. Great food, great music! BUT, when we arrived on time for our reservation, the hostess sat us at a booth right by the front door and I asked if we could be seated at one of the tables that were open and further into the restaurant. We had made the reservation several days before. She told me that all the tables were reserved. I said that we have a reservation. Apparently you’ve got to request a table in the comments section when you make your reservation. Disgruntled, we sat at our booth watching everyone who came in look over the wall at our table. I know that’s being picky but I just didn’t expect it. Go with the flow. The next day I noticed in a email that our reservation had been cancelled right before we got there because I didn’t respond to a text that was sent while we were making our hour drive to the restaurant. The hostess didn’t tell me it had been cancelled and I don’t really know if it would have insured us a table or not. SO, if you want the best experience, specifically request a table, answer all your texts, (even if you’re driving), and order the bone-in ribeye.

This was my first visit to The Ridge, but it will definitely not be my last. The food was excellent, cooked to order. I can not say enough about the service. Friendly, professional, attentive. We were not rushed and enjoyed a wonderful experience. The manager came by twice to make sure we had everything we needed!