The Panorama Of My Silence-Heart Cafe

Me and my girlfriend had lunch here today. It was delicious, and what a calm and peaceful environment. We also got to hold the peace torch.

Honestly I really love this place and I still do despite a very unfortunate encounter with one of the ladies there. The way she handled the situation was very disappointing and for an establishment that promotes peace, love, and kindness- this employee did not encompass that in this situation. I treated the situation with the utmost respect and kindness because I believe in the mission this cafe stands for. I am a regular at both smile and beyond and this cafe. I introduced so many people to these cafes because of the love I have for the people and food. I usually order the rishi chai, which comes in a teapot. This has been new where I realize the flute of the teapot is scuffed with black residue to the point when I scratched it , it builds up under my nails. It’s happened 3x and all three times, I discreetly let the ladies know and the ladies usually just replace it for me. I let the ladies know secretly so I won’t embarrass the establishment and also for feedback so they can be mindful when cleaning. That’s all. No biggie On Friday, it happened again. I told the woman in the front again discreetly and respectfully. She replaces my pot but then passively aggressively tells me “ I don’t know what to do after that” and I was confused because it wasn’t necessary to say because I accepted the new teapot and it was clean and again why be passive aggressive to a respectful customer. I mean it is my hard earn money and I don’t want to spend it drinking from something dirty. I kindly went up and spoke to the other woman who is the sweetest and always handles the situation with kindness. I asked her for a refund due to the attitude I received and I gently told the woman that was passive aggressive to me, that’s not okay and it’s not kind and I was respectful- she kept on doing her tasks not acknowledging while I spoke and then stopped to say - “ you are the only one that COMPLAINS” about that. What a word she chose, my feedback and concern for the quality and cleanliness of my food was a complaint when I thought I was just giving my feedback to help the mindfulness of the staff. Because of this situation, I won’t return here. The interaction didn’t rub me the right way and more importantly she left early and didn’t feel the need to apologize or rectify the situation she just avoided me. I know we are all human and not perfect and emotions can get the best of us but honestly I don’t feel in my spirit I should return there. The ladies do a wonderful job and I am sorry to share this review but if it was handled better I wouldn’t be here. I do believe she needs to evaluate. Thank you

Been going here a lot lately, especially for the vegan egg salad sandwich

Just a lovely place to get lovely vegetarian food. Some people think it's a cult because it's run by a community of religious people, but never once have I had anyone preach to me or try to convince me to be anything besides me. The people behind the counter are always loving and out that energy into the food they make. I usually get the satay wrap but also love their vege burger. I highly suggest their juices. Update, went today and it's still lovely as ever. I opted to eat in today and got a beyond burder with their beyond sauce which was just fantastic. The staff was super nice as always and the food was delicious and fresh as always. Vegetarian options: Pure vegetarian which means no meat and also no egg. They still use cheese and dairy but have many vegan options/substitutions available. Dietary restrictions: They are open to hearing people's concerns and they will accommodate accordingly.

Always wonderful service and vegetarian food

I love this place. Excellent vegan options.

Really high quality latte for just around $5!!! Tough to find nowadays . I love the music and the pictures. Great place to sit down and read

Really great restaurant with great atmosphere and good food. We'll be back!