The Melting Pot

Very happy we had a positive experience here even with managing food allergies to shellfish, egg, peanuts and tree nuts. I spoke to the kitchen manager first and they felt very confident they could serve us a safe meal without cross contact with any of the allergens. Our server was pleasant and answered all our questions well. We stuck to veggies, fruit and meat as dippers and tried both a cheese fondue and a broth for cooking the meat. Even though the food was delicious and it was a positive experience, it felt like they were short staffed with only one server during lunch. We were there 2.5 hours which seemed pretty long and there was a lot of waiting. I’ve also previously been here with someone with gluten and dairy sensitivities and we were equally impressed with the dairy free cheese option and gluten free bread dippers! Thanks to the management team, kitchen and servers for being so accommodating for people with various dietary needs!

I was there with friends to celebrate my birthday. Zachary was very outgoing and kind. The 6 of us were new to this experience so we were grateful to have his insight. He made my experience memorable and I appreciated the service. I felt the food was jist the right amount and it was delicious. The only thing that I did not appreciate was trying to call numerous times for literally 3 days in a row and could never get through. I had some changes in the reservations and I was apologetic to the host when I got there and she was very understanding. It's hard enough without an answering machine but that is poor customer service. On a lighter note, I am also thankful for the "5th Course" - chocolate covered strawberries. That was kind to receive as a freebie for my birthday. (With the email offer of course.)

Review years later. My first and unfortunately only experience. Everything was great. I was super impressed by the method of kinda cooking the food yourself. Awesome flavor too so it's not just for show.

Not worth the cost for what you're getting, charged $17 for a couple balloons, weird energy

As always - wonderful experience and the service staff was amazing! We did a 'for two' with one 'al-la-cart' as it was our daughter's first time. The food was delicious (though we did not do the lobster add on this time) and the guidance for cook times was impeccable. We chatted up the bar tender while waiting for our table and he leaked the secret about the "Leap Year Discount" - always fun to -feel- like you got an inside scoop as we had no emails or text messages about it! First time we did the Flaming Turtle dessert... WOW! Scrumptious but very rich - totally recommend cutting the marshmallows into quarters! Dietary restrictions: We are a gluten free family and The Melting Pot DID NOT let us down - gluten free bread for cheese fondue, and only one dipping sauce was off limits! Everything else was available from the menu and we had no feeling that we missed out at all. Definitely recommend.

We had a great experience with our server Christopher! He made us great food, gave us great conversation and took care of all of our needs. Thank you melting pot for such an awesome experience. We will definitely be back! Lauren and Christopher