The Lobby Bar

We loved this place for our Thanksgiving dinner reservation. Delicious food and beautiful atmosphere. The staff were fairly friendly and helpful too. We loved the unique spin on a traditional holiday food. Definitely recommend coming here.

The space is beautiful and comfortable if you can find a hostess to seat you, but unfortunately that’s where the positives stop. The staff, in general, is rude, annoyed by guests’ questions, and can’t muster a smile or helpful word. While there are always exceptions, the staff is the definition of bad Richmond service.

Beautiful setting, good food, pleasant staff, and good prices. Wine list, particularly reds, could use a bit more care though we found a lovely Spanish rose'.

Cool spot to grab a drink. Bartender seemed to wish he was anywhere else in the world. Good happy hour cocktails

The atmosphere nets two stars, but the rest of my experience left me quite frustrated. The bar was considerably busy during my visit, which was to be expected on a Saturday night. But what was disappointing about my experience was getting served dead last. The bartenders eyes passed right over us for more than twenty minutes, landing on customers who arrived well after we did before ever helping us. Normally I would have just left, but we'd waited so long that we ended up pushing ourselves out of the opportunity to go somewhere else for a drink before our dinner reservation. We'd planned on ordering cocktails, but the service was so slow that we just ordered beers when someone finally deigned to help us. Not really what I was in the mood for, but I guess I'm glad that I saved a little money? I had no desire to stay down in the lobby after this, so we headed for the rooftop for a nice view of Richmond while downing our beers and scurrying off to dinner. A bummer for sure!